Empowering Learning, Building Confidence and Achieving Excellence

Aim

Conflict management aims to resolve disputes constructively and peacefully.

It helps maintain positive relationships, improves communication, and leads to a more harmonious environment.

 

Course Duration

To complete this course delegates are expect to undertake 11 hours of learning.

 

​Course Content

• How communication can be used to solve problems and reduce the likelihood of conflict

• The factors that influence human responses in conflict situations

• How to assess and reduce risks in conflict situations

• How to communicate effectively and de-escalate conflict in emotive situations

• Good practice to follow after conflict situations

 

On-site or In-House coursesIf your organisation has several employees wishing to train and qualify in Conflict Management then why not contemplate an onsite course.

 

At Paragon Training we are able to provide training at your premises, at a time and date to suit your requirements.